Best of all, the software requires no login-TeamViewer connects using nothing more than a nine-digit ID code and randomly generated password.

TeamViewer is actually equivalent to a Swiss Army knife for remote support, offering screen sharing as well as the ability to video chat, share presentations, and transfer files between systems. Clicking this button opens the built-in Share options, which include Mail, Messages, Twitter, Facebook, and any other services configured on that system. Once Screens Express is actually running, the remote user will see a green dot and the words “Configuration successful,” along with a button to share a link to the Mac in question. (Edovia also has an extensive Troubleshooting section on its website for tough cases where UPnP or NAT port mapping is disabled or unavailable, including a Google search form tuned to specific router brands and models.) Making the connection The remote user will need their administrator username and password to allow such configuration to take place, so be prepared for at least one phone call prior to being able to log in. Screens 3 keeps a library of available Macs, which can include those in your local network as well as remote systems. Once installed, Screens Express will verify that the router is set up properly, and if not, it will go through the process of opening a public port capable of serving up the necessary incoming remote connection. To get started, point the owner of the ailing Mac to the Edovia website and

Screens 3 is the closest thing you can get to sitting in front of a remote Mac, but you’ll pay handsomely for the privilege.īest of all, developer Edovia offers a free Screens Express utility designed to allow temporary access to any Mac running OS X 10.8 Mountain Lion or later through a shareable link, making it perfect for impromptu tech support calls from loved ones.

Mac remote assistance over internet